B2B ordering and public storefront are not the same

A dealer portal shows authorized customers their assigned products, prices, account data and order workflow; an e-commerce site is usually designed for public catalog, cart and end-customer sales.

Dealer Portal or E‑Commerce Site?
1

A dealer portal needs price lists, permissions, account context and approval flow.

2

An e-commerce site focuses on public product display and online sales.

3

Delbig fits companies that want dealer orders connected to CRM approval and operations.

When is a dealer portal the right choice?

If dealer-specific prices, product visibility, account summary, order history and internal approval flow are needed, a dealer portal is the better fit. The goal is not selling to everyone, but receiving authorized partner orders in a controlled way.

  • Different dealers should see different prices or products.
  • Incoming orders require approval, revision or rejection.
  • Dealer orders should connect to CRM, inventory and shipment.

When is e-commerce enough?

If products are publicly displayed, prices are standard and the transaction moves through direct online payment or a simple cart, an e-commerce site can be enough. As B2B price and permission complexity grows, a portal becomes necessary.

  • Products and prices are public.
  • Orders do not need a special approval queue.
  • Account context, dealer performance and private price lists are not critical.

Frequently asked questions

Does a dealer portal replace an e-commerce site?

It may look similar, but a dealer portal focuses on authorized B2B orders, price lists, account context and approval flow.

Can dealer-specific prices be shown?

In Delbig, price list and customer or user assignment scenarios can support dealer-specific pricing.

Review this workflow with Delbig

Share your sales, quoting, stock or operation flow with us; we will map the right Delbig setup for your team in a short meeting.