DELBIG - TERMS OF SERVICE
\nLast updated: 18.04.2026<\/p>\n
These Terms of Service govern the use of services offered by Delbig. By using the Delbig platform, websites, applications or integrations, you accept these terms.<\/p>\n
1. Parties and service provider<\/p>\n
Within the scope of these terms of service, the service provider:<\/p>\n
Company title: INWEB SOFTWARE TECHNOLOGIES LTD.
\nAddress: Odunluk Neighborhood, Akp\u0131nar (180) Street, No:5\/25, Floor:11, Nil\u00fcfer \/ Bursa
\nEmail: support@delbig.com<\/p>\n
In these terms, the terms \u201cDelbig\u201d, \u201cwe\u201d, \u201cservice provider\u201d refer to the above company; The terms \"user\", \"customer\", \"tenant\", \"business\" or \"you\" refer to the natural or legal person using the service.<\/p>\n
2. Scope<\/p>\n
These terms apply to all software, CRM, integration, communication, management panel and support services offered by Delbig, especially https:\/\/delbig.com and https:\/\/app.delbig.com.<\/p>\n
3. Nature of the service<\/p>\n
Delbig; CRM is a software service that can offer functions such as customer management, quote and order processes, task management, contact records, email and third-party platform integrations.<\/p>\n
Some features may depend on paid plans, technical availability, availability of third-party services, policies of platforms such as Meta\/Google, or tenant-based configurations.<\/p>\n
4. Account and access security<\/p>\n
The user is responsible for the security of his account and the protection of his access information.<\/p>\n
The user agrees to:<\/p>\n
\u2013 Keeping login information confidential
\n\u2013 Not sharing account access with unauthorized persons
\n\u2013 Immediately report any unauthorized access, account breach or suspicious use to support@delbig.com
\n\u2013 Appropriately manage authorized users and employee access within its own tenant structure<\/p>\n
5. Tenant and customer data<\/p>\n
Delbig can serve with a multi-tenant structure. Each tenant\/company is responsible for its own data, users, authorization configurations and usage purposes.<\/p>\n
The user\/tenant agrees to:<\/p>\n
\u2013 He has the necessary right over the data he uploads, creates or connects to Delbig.
\n\u2013 It has the necessary legal basis in terms of customer data, communication content and integration records processed through Delbig.
\n\u2013 It is responsible for providing the necessary information and permissions for its own end users, customers and employees.<\/p>\n
6. Acceptable use<\/p>\n
The Service may only be used for lawful and legitimate business purposes.<\/p>\n
The following behaviors are prohibited:<\/p>\n
\u2013 Unauthorized access attempts
\n\u2013 Damage to systems, data or infrastructure
\n\u2013 Interruption or abuse of the service
\n\u2013 Sending spam, phishing, deceptive messages or illegal content
\n\u2013 Unauthorized access to data of other users, tenants or customers
\n\u2013 Using Delbig for illegal campaigns, fraud, misleading communications or harassment
\n\u2013 Use contrary to the policies and terms of third-party platforms<\/p>\n
7. Third-party integrations<\/p>\n
Delbig may integrate with third-party services such as Google, Meta, Facebook, WhatsApp Business Platform, SMTP providers, hosting services, payment services or similar.<\/p>\n
In terms of these integrations:<\/p>\n
\u2013 The relevant third parties' own terms and policies also apply
\n\u2013 Delbig is not directly responsible for any interruption, restriction, policy change or access blockage of a third party service.
\n\u2013 The user must have the necessary authorizations for the third-party accounts he\/she integrates<\/p>\n
8. Meta, Facebook and WhatsApp usage<\/p>\n
If the user uses Meta, Facebook or WhatsApp Business Platform integrations via Delbig:<\/p>\n
\u2013 Responsible for complying with relevant platform policies
\n\u2013 Bears the necessary legal responsibility for the messages, conversations, communication records and campaigns sent to its own customers.
\n\u2013 Responsible for providing the necessary approval, permission, information and legal basis<\/p>\n
Delbig may limit, change or discontinue certain features due to changes resulting from technical, commercial or political restrictions imposed by Meta or WhatsApp.<\/p>\n
9. Pricing and payment<\/p>\n
Paid plans, subscriptions, additional usage fees or integration-related costs are determined by the scope of the relevant plan, offering or service.<\/p>\n
Unless otherwise agreed in writing:<\/p>\n
\u2013 Fees are collected in specified periods
\n\u2013 Service may be limited in case of delayed or unsuccessful payments
\n\u2013 Certain features may be suspended
\n\u2013 If overdue payments continue, the account may be frozen or access restricted<\/p>\n
10. Service continuity and right to change<\/p>\n
Delbig may make changes to the service, features, integrations, or interfaces to improve the service, increase security, ensure legal compliance, or adapt to third-party platform changes.<\/p>\n
The service may be temporarily partially or completely interrupted due to planned maintenance, security updates, bug fixes, infrastructure changes or third-party outages.<\/p>\n
11. Data, backup and storage<\/p>\n
Delbig implements reasonable technical measures to protect data. However, the user is responsible for backing up his\/her critical business data separately.<\/p>\n
Even if Delbig is backing up:<\/p>\n
\u2013 that every data will always be returned in full
\n\u2013 each version will be kept for an unlimited period of time
\n\u2013 data loss will not occur under any circumstances
\ndoes not guarantee.<\/p>\n
12. Intellectual property<\/p>\n
Intellectual property rights on the Delbig brand, design, interface, software, code, content, documentation and service components belong to Delbig or the relevant rights owners.<\/p>\n
Without express written consent:<\/p>\n
\u2013 cannot be copied
\n\u2013 cannot be reproduced
\n\u2013 cannot be rented
\n\u2013 cannot be licensed
\n\u2013 cannot be reverse engineered
\n\u2013 cannot be commercially redistributed<\/p>\n
13. Privacy and data protection<\/p>\n
Delbig's data processing activities are regulated under a separate Privacy Policy. By using the Service, you acknowledge that you have reviewed and understood the applicable Privacy Policy.<\/p>\n
14. Suspension and termination<\/p>\n
Delbig may suspend, limit or terminate the account or service in the following cases:<\/p>\n
\u2013 Violation of these terms
\n\u2013 Suspicion of unlawful use
\n\u2013 Security risk
\n\u2013 Abuse, spam or platform policy violation
\n\u2013 Failure to fulfill payment obligations
\n\u2013 Mandatory restrictions from third-party platforms<\/p>\n
The user may also request to close his account or terminate his use of the service.<\/p>\n
15. Limitation of liability<\/p>\n
The Service is provided \u201cas is\u201d and \u201cas available\u201d to the fullest extent permitted by law.<\/p>\n
Delbig;
\n\u2013 uninterrupted operation,
\n\u2013 full suitability for every need,
\n\u2013 seamless compatibility with all third-party services,
\n\u2013 no data loss
\ndoes not give any express or implied warranty regarding its matters.<\/p>\n
To the extent permitted by legislation, Delbig;
\n\u2013 indirect damages,
\n\u2013 loss of profit,
\n\u2013 job loss,
\n\u2013 loss of opportunity,
\n\u2013 data loss,
\n\u2013 loss of reputation,
\n\u2013 damages due to third-party platform restrictions
\ncannot be held responsible for its maintenance.<\/p>\n
16. Liability for compensation<\/p>\n
User; It agrees to be responsible for any claims, damages, expenses and defense expenses that Delbig may incur due to its own use, its own tenant data, its relationship with its customers, its own contents, its own integration preferences or third-party platform violations, to the extent permitted by the legislation.<\/p>\n
17. Applicable law and authority<\/p>\n
These terms are subject to the law of the Republic of T\u00fcrkiye.<\/p>\n
In case of disputes, BURSA courts and enforcement offices have jurisdiction, without prejudice to the otherwise mandatory legislative provisions.<\/p>\n
18. Update of Terms<\/p>\n
These terms may be updated from time to time. The current text is published on this page. Your continued use of the service may mean that you accept the updated terms.<\/p>\n
19. Communication<\/p>\n
For your questions about terms of service:<\/p>\n
INWEB SOFTWARE TECHNOLOGIES LTD.
\nOdunluk Mh. Akp\u0131nar (180) Cd. No:5\/25 Floor:11 Nil\u00fcfer \/ BURSA
\nsupport@delbig.com<\/p>","protected":false},"excerpt":{"rendered":"
DELBIG \u2013 H\u0130ZMET \u015eARTLARI Son g\u00fcncelleme: 18.04.2026 Bu Hizmet \u015eartlar\u0131, Delbig taraf\u0131ndan sunulan hizmetlerin kullan\u0131m\u0131na ili\u015fkin ko\u015fullar\u0131 d\u00fczenler. Delbig platformunu, internet sitelerini, uygulamalar\u0131n\u0131 veya entegrasyonlar\u0131n\u0131 kullanarak bu \u015fartlar\u0131 kabul etmi\u015f olursunuz. 1. Taraflar ve hizmet\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-706","page","type-page","status-publish","hentry"],"yoast_head":"\n