{"id":928,"date":"2026-06-04T09:30:00","date_gmt":"2026-06-04T06:30:00","guid":{"rendered":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/"},"modified":"2026-06-10T23:30:00","modified_gmt":"2026-06-10T20:30:00","slug":"musteri-ve-satis-takibi","status":"publish","type":"page","link":"https:\/\/delbig.com\/ar\/cozumler\/musteri-ve-satis-takibi\/","title":{"rendered":"\u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a"},"content":{"rendered":"<section class=\"delbig-seo-hero\">\n<div class=\"delbig-seo-intro-visual\">\n<div class=\"delbig-seo-intro-visual__copy\">\n<h2 class=\"delbig-seo-main-heading\">M\u00fc\u015fteri ve Sat\u0131\u015f Takibi: G\u00f6r\u00fc\u015fmeden Sipari\u015fe Tek M\u00fc\u015fteri Haf\u0131zas\u0131<\/h2>\n<p class=\"delbig-seo-lead\">M\u00fc\u015fteri takibi yaln\u0131zca kartvizit, telefon listesi veya son arama tarihi de\u011fildir. Delbig CRM m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, sat\u0131\u015f f\u0131rsatlar\u0131, teklifler ve sipari\u015f ad\u0131mlar\u0131n\u0131 ayn\u0131 m\u00fc\u015fteri ge\u00e7mi\u015finde toplar. B\u00f6ylece sat\u0131\u015f ekibi m\u00fc\u015fterinin kim oldu\u011funu, neyle ilgilendi\u011fini, hangi a\u015famada bekledi\u011fini ve sonras\u0131nda hangi aksiyonun al\u0131naca\u011f\u0131n\u0131 tek kay\u0131ttan g\u00f6r\u00fcr.<\/p>\n<\/div>\n<div class=\"delbig-seo-lang-media\">\n<div class=\"delbig-seo-lang-media__tr\">\n<figure class=\"delbig-seo-intro-visual__figure\"><a class=\"delbig-seo-intro-visual__link\" href=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-card.png\" data-delbig-lightbox=\"image\" aria-label=\"M\u00fc\u015fteri ve sat\u0131\u015f takibi ekran\u0131n\u0131 b\u00fcy\u00fct\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-card.png\" alt=\"Delbig CRM m\u00fc\u015fteri kart\u0131nda ileti\u015fim, ziyaret tarihleri, sekmeler ve sat\u0131\u015f takip alanlar\u0131\" loading=\"eager\" \/><\/a><figcaption>M\u00fc\u015fteri ve sat\u0131\u015f takibi ekran\u0131n\u0131 b\u00fcy\u00fct<\/figcaption><\/figure>\n<\/div>\n<div class=\"delbig-seo-lang-media__en\">\n<figure class=\"delbig-seo-intro-visual__figure\"><a class=\"delbig-seo-intro-visual__link\" href=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-card-en.png\" data-delbig-lightbox=\"image\" aria-label=\"Enlarge customer and sales tracking screen\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-card-en.png\" alt=\"Delbig CRM customer card with contact details, visit dates, tabs and sales tracking areas\" loading=\"eager\" \/><\/a><figcaption>Enlarge customer and sales tracking screen<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<h2>M\u00fc\u015fteri kart\u0131 sat\u0131\u015f ekibinin ortak haf\u0131zas\u0131d\u0131r<\/h2>\n<p>Sat\u0131\u015f takibinde en b\u00fcy\u00fck problem m\u00fc\u015fteri bilgisinin farkl\u0131 ki\u015filerde farkl\u0131 \u015fekilde durmas\u0131d\u0131r. Bir temsilcide telefon notu, ba\u015fka bir temsilcide WhatsApp mesaj\u0131, y\u00f6neticide Excel listesi, muhasebede tahsilat bilgisi varsa ekip ayn\u0131 m\u00fc\u015fteriye ayn\u0131 g\u00f6zle bakamaz. Delbig CRM\u2019de m\u00fc\u015fteri kart\u0131 bu bilgileri tek referans noktas\u0131nda toplar.<\/p>\n<p>M\u00fc\u015fteri kart\u0131nda firma veya ki\u015fi bilgileri, ileti\u015fim kanallar\u0131, sekt\u00f6r, sorumlu kullan\u0131c\u0131lar, son ziyaret tarihi, gelecek g\u00f6r\u00fc\u015fme tarihi ve m\u00fc\u015fteriyle ilgili sekmeler birlikte g\u00f6r\u00fcn\u00fcr. B\u00f6ylece temsilci m\u00fc\u015fteriyi a\u00e7t\u0131\u011f\u0131nda yaln\u0131zca telefon numaras\u0131n\u0131 de\u011fil, sat\u0131\u015f s\u00fcrecinin ba\u011flam\u0131n\u0131 da g\u00f6r\u00fcr.<\/p>\n<table class=\"delbig-seo-table\">\n<thead>\n<tr>\n<th>Takip edilen bilgi<\/th>\n<th>Delbig\u2019de nas\u0131l g\u00f6r\u00fcn\u00fcr?<\/th>\n<th>Sat\u0131\u015f ekibine katk\u0131s\u0131<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>M\u00fc\u015fteri kimli\u011fi<\/td>\n<td>Firma ad\u0131, ki\u015fi bilgisi, \u00fclke, \u015fehir, vergi ve ileti\u015fim alanlar\u0131 m\u00fc\u015fteri kart\u0131nda tutulur.<\/td>\n<td>Sat\u0131\u015f, operasyon ve y\u00f6netim ayn\u0131 m\u00fc\u015fteri kayd\u0131n\u0131 kullan\u0131r.<\/td>\n<\/tr>\n<tr>\n<td>Sorumluluk<\/td>\n<td>Sat\u0131\u015f temsilcisi ve yard\u0131mc\u0131 kullan\u0131c\u0131lar m\u00fc\u015fteri \u00fczerinde izlenebilir.<\/td>\n<td>M\u00fc\u015fteri kimde kald\u0131 sorusu azal\u0131r; ekip devri daha kolay yap\u0131l\u0131r.<\/td>\n<\/tr>\n<tr>\n<td>\u0648\u0642\u062a \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629<\/td>\n<td>Son ziyaret, gelecek ziyaret ve g\u00f6r\u00fc\u015fme kay\u0131tlar\u0131 m\u00fc\u015fteri ge\u00e7mi\u015finde g\u00f6r\u00fcn\u00fcr.<\/td>\n<td>Sat\u0131\u015f temsilcisi do\u011fru zamanda d\u00f6n\u00fc\u015f yapar, y\u00f6netici geciken takipleri g\u00f6rebilir.<\/td>\n<\/tr>\n<tr>\n<td>Sat\u0131\u015f ba\u011flam\u0131<\/td>\n<td>Teklif, f\u0131rsat, not, ziyaret, sipari\u015f ve tahsilat sekmeleri m\u00fc\u015fteriyle ba\u011flant\u0131l\u0131d\u0131r.<\/td>\n<td>M\u00fc\u015fteri ge\u00e7mi\u015fi par\u00e7alanmadan sat\u0131\u015f s\u00fcreci izlenir.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Yetkili ki\u015filer ve karar s\u00fcreci netle\u015fir<\/h2>\n<p>Kurumsal sat\u0131\u015fta m\u00fc\u015fteri \u00e7o\u011fu zaman tek ki\u015fiden ibaret de\u011fildir. Operasyon y\u00f6neticisi ihtiyac\u0131 anlat\u0131r, sat\u0131n alma uzman\u0131 teklif ister, finans ekibi \u00f6deme ko\u015fulunu de\u011ferlendirir, genel m\u00fcd\u00fcr nihai onay\u0131 verir. Bu ki\u015fileri ayr\u0131 ayr\u0131 takip edemeyen ekiplerde teklif do\u011fru ki\u015fiye ula\u015fsa bile karar s\u00fcreci yava\u015flar.<\/p>\n<p>Delbig CRM m\u00fc\u015fteri kayd\u0131nda yetkili ki\u015filer rol, telefon, e-posta ve a\u00e7\u0131klama bilgileriyle tutulur. Sat\u0131\u015f ekibi kimin teknik ihtiyac\u0131 anlatt\u0131\u011f\u0131n\u0131, kimin teklif ve s\u00f6zle\u015fme onay\u0131yla ilgilendi\u011fini, hangi ki\u015fiye hangi a\u015famada d\u00f6n\u00fc\u015f yap\u0131laca\u011f\u0131n\u0131 m\u00fc\u015fteri kart\u0131ndan ay\u0131rmadan izleyebilir.<\/p>\n<div class=\"delbig-seo-lang-media\">\n<div class=\"delbig-seo-lang-media__tr\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-contacts.png\" alt=\"Delbig CRM m\u00fc\u015fteri yetkilileri ekran\u0131nda rol, telefon, e-posta ve a\u00e7\u0131klama bilgileri\" loading=\"lazy\" \/><figcaption>Yetkili ki\u015filer ekran\u0131 karar s\u00fcrecindeki farkl\u0131 ki\u015fileri rol, ileti\u015fim ve a\u00e7\u0131klama bilgileriyle m\u00fc\u015fteri kayd\u0131na ba\u011flar.<\/figcaption><\/figure>\n<\/div>\n<div class=\"delbig-seo-lang-media__en\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-contacts-en.png\" alt=\"Delbig CRM customer contacts screen with role, phone, email and notes\" loading=\"lazy\" \/><figcaption>The contacts screen connects decision makers to the customer record with role, contact and note information.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<h2>Notlar ve g\u00f6r\u00fc\u015fmeler takip disiplinini korur<\/h2>\n<p>M\u00fc\u015fteriyle yap\u0131lan her konu\u015fman\u0131n teklife d\u00f6n\u00fc\u015fmesi gerekmez; ancak \u00f6nemli her temas\u0131n iz b\u0131rakmas\u0131 gerekir. G\u00f6r\u00fc\u015fmede konu\u015fulan ihtiya\u00e7, beklenen geri d\u00f6n\u00fc\u015f tarihi, fiyat hassasiyeti, rakip bilgisi, teslim beklentisi veya i\u00e7 onay s\u00fcreci kay\u0131t alt\u0131nda de\u011filse sonraki temsilci ayn\u0131 m\u00fc\u015fteriye eksik bilgiyle yakla\u015f\u0131r.<\/p>\n<p>Delbig CRM\u2019de m\u00fc\u015fteri notlar\u0131 ve ziyaret kay\u0131tlar\u0131 sat\u0131\u015f ekibinin g\u00fcnl\u00fck \u00e7al\u0131\u015fma d\u00fczenini destekler. Temsilci arama, toplant\u0131, saha ziyareti veya online g\u00f6r\u00fc\u015fme sonras\u0131 k\u0131sa not b\u0131rakabilir; y\u00f6netici de m\u00fc\u015fteriyle ne zaman temas kuruldu\u011funu ve hangi aksiyonun bekledi\u011fini ayn\u0131 ge\u00e7mi\u015ften okuyabilir.<\/p>\n<div class=\"delbig-seo-lang-media\">\n<div class=\"delbig-seo-lang-media__tr\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-notes.png\" alt=\"Delbig CRM m\u00fc\u015fteri notlar\u0131 ekran\u0131nda yeni not alan\u0131 ve ge\u00e7mi\u015f not listesi\" loading=\"lazy\" \/><figcaption>M\u00fc\u015fteri notlar\u0131 ekran\u0131nda g\u00f6r\u00fc\u015fme \u00f6zeti, fiyat beklentisi, i\u00e7 onay bilgisi ve takip aksiyonlar\u0131 kayda al\u0131n\u0131r.<\/figcaption><\/figure>\n<\/div>\n<div class=\"delbig-seo-lang-media__en\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-notes-en.png\" alt=\"Delbig CRM customer notes screen with new note area and note history\" loading=\"lazy\" \/><figcaption>The customer notes screen records meeting summaries, price expectations, internal approval details and follow-up actions.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<div class=\"delbig-seo-lang-media\">\n<div class=\"delbig-seo-lang-media__tr\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-visits.png\" alt=\"Delbig CRM ziyaretler ve g\u00f6r\u00fc\u015fmeler ekran\u0131nda m\u00fc\u015fteri temas ge\u00e7mi\u015fi\" loading=\"lazy\" \/><figcaption>Ziyaretler ve g\u00f6r\u00fc\u015fmeler ekran\u0131 m\u00fc\u015fteriye yap\u0131lan temaslar\u0131 tarih, sorumlu ve a\u00e7\u0131klama bilgileriyle g\u00f6r\u00fcn\u00fcr tutar.<\/figcaption><\/figure>\n<\/div>\n<div class=\"delbig-seo-lang-media__en\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-visits-en.png\" alt=\"Delbig CRM visits and meetings screen showing customer contact history\" loading=\"lazy\" \/><figcaption>The visits and meetings screen keeps customer interactions visible with date, owner and note details.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<h2>Sat\u0131\u015f f\u0131rsat\u0131 tutar, olas\u0131l\u0131k ve a\u015famayla izlenir<\/h2>\n<p>Her m\u00fc\u015fteri kayd\u0131 a\u00e7\u0131k bir sat\u0131\u015f anlam\u0131na gelmez. Baz\u0131 m\u00fc\u015fteriler bilgi toplar, baz\u0131lar\u0131 fiyat kar\u015f\u0131la\u015ft\u0131r\u0131r, baz\u0131lar\u0131 b\u00fct\u00e7e onay\u0131 bekler, baz\u0131lar\u0131 sipari\u015fe \u00e7ok yak\u0131nd\u0131r. Bu fark\u0131 yaln\u0131zca notla takip etmek y\u00f6neticinin sat\u0131\u015f tahminini zay\u0131flat\u0131r.<\/p>\n<p>Delbig CRM\u2019de sat\u0131\u015f f\u0131rsat\u0131; ba\u015fl\u0131k, m\u00fc\u015fteri, tahmini kapan\u0131\u015f tarihi, b\u00fct\u00e7e, olas\u0131l\u0131k, a\u015fama, kaynak, sorumlu kullan\u0131c\u0131lar ve ba\u011flant\u0131l\u0131 tekliflerle takip edilir. B\u00f6ylece y\u00f6netici hangi f\u0131rsat\u0131n ke\u015fif a\u015famas\u0131nda, hangisinin teklif a\u015famas\u0131nda, hangisinin kapan\u0131\u015fa yakla\u015ft\u0131\u011f\u0131n\u0131 raporlayabilir.<\/p>\n<div class=\"delbig-seo-lang-media\">\n<div class=\"delbig-seo-lang-media__tr\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-opportunity.png\" alt=\"Delbig CRM sat\u0131\u015f f\u0131rsat\u0131 detay\u0131nda b\u00fct\u00e7e, olas\u0131l\u0131k, a\u015fama, sorumlular ve ba\u011flant\u0131l\u0131 teklif\" loading=\"lazy\" \/><figcaption>Sat\u0131\u015f f\u0131rsat\u0131 detay\u0131nda tutar, olas\u0131l\u0131k, a\u015fama, sorumlular, aksiyonlar ve ba\u011flant\u0131l\u0131 teklif ayn\u0131 sat\u0131\u015f kayd\u0131 \u00e7evresinde izlenir.<\/figcaption><\/figure>\n<\/div>\n<div class=\"delbig-seo-lang-media__en\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-opportunity-en.png\" alt=\"Delbig CRM sales opportunity detail with budget, probability, stage, owners and linked quote\" loading=\"lazy\" \/><figcaption>The sales opportunity detail tracks amount, probability, stage, owners, actions and linked quote around the same sales record.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<div class=\"delbig-seo-grid\">\n<div class=\"delbig-seo-box\">\n<h3>Temsilci i\u00e7in netlik<\/h3>\n<ul>\n<li>Hangi m\u00fc\u015fterinin s\u0131cak, hangisinin beklemede oldu\u011funu ay\u0131r\u0131r.<\/li>\n<li>Bir sonraki g\u00f6r\u00fc\u015fme, teklif revizyonu veya i\u00e7 onay takibini ka\u00e7\u0131rmaz.<\/li>\n<li>Not, ziyaret, teklif ve f\u0131rsat\u0131 ayn\u0131 m\u00fc\u015fteri ge\u00e7mi\u015finden y\u00f6netir.<\/li>\n<\/ul>\n<\/div>\n<div class=\"delbig-seo-box\">\n<h3>Y\u00f6netici i\u00e7in g\u00f6r\u00fcn\u00fcrl\u00fck<\/h3>\n<ul>\n<li>A\u00e7\u0131k f\u0131rsat hacmini ve kapan\u0131\u015f olas\u0131l\u0131\u011f\u0131n\u0131 izler.<\/li>\n<li>Sorumlu kullan\u0131c\u0131ya g\u00f6re sat\u0131\u015f takibini de\u011ferlendirebilir.<\/li>\n<li>Geciken takipleri, bekleyen teklifleri ve s\u0131cak m\u00fc\u015fterileri daha net g\u00f6r\u00fcr.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h2>Teklif ge\u00e7mi\u015fi m\u00fc\u015fteri kayd\u0131ndan kopmaz<\/h2>\n<p>M\u00fc\u015fteriyle ilgili en \u00f6nemli sat\u0131\u015f belgeleri genellikle tekliflerdir. Teklifin hangi tutarla g\u00f6nderildi\u011fi, beklemede mi kabul edildi mi oldu\u011fu, ka\u00e7 kez g\u00f6r\u00fcnt\u00fclendi\u011fi ve hangi aksiyonlar\u0131n yap\u0131labildi\u011fi m\u00fc\u015fteri takibinin par\u00e7as\u0131d\u0131r. Bu bilgiler ayr\u0131 bir dosyada veya sadece e-postada kal\u0131rsa sat\u0131\u015f haf\u0131zas\u0131 eksik olur.<\/p>\n<p>Delbig CRM teklif listesini m\u00fc\u015fteri ge\u00e7mi\u015fiyle birlikte d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fc i\u00e7in temsilci ilgili m\u00fc\u015fterinin tekliflerini, tutar\u0131n\u0131, durumunu, ziyaret bilgisini ve payla\u015f\u0131m aksiyonlar\u0131n\u0131 ayn\u0131 sat\u0131\u015f ak\u0131\u015f\u0131nda takip edebilir. Kabul edilen teklif daha sonra sipari\u015f s\u00fcrecine ba\u011fland\u0131\u011f\u0131nda m\u00fc\u015fteri ge\u00e7mi\u015fi bozulmaz.<\/p>\n<div class=\"delbig-seo-lang-media\">\n<div class=\"delbig-seo-lang-media__tr\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-quotes.png\" alt=\"Delbig CRM m\u00fc\u015fteri teklif ge\u00e7mi\u015finde toplam tutar, durum, ziyaret ve payla\u015f\u0131m aksiyonlar\u0131\" loading=\"lazy\" \/><figcaption>M\u00fc\u015fteri teklif ge\u00e7mi\u015fi teklif kodunu, toplam tutar\u0131, bekleme durumunu, ziyaret bilgisini ve PDF, WhatsApp, e-posta aksiyonlar\u0131n\u0131 birlikte g\u00f6sterir.<\/figcaption><\/figure>\n<\/div>\n<div class=\"delbig-seo-lang-media__en\">\n<figure class=\"wp-block-image size-full delbig-seo-figure--wide\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-quotes-en.png\" alt=\"Delbig CRM customer quote history with total amount, status, visits and sharing actions\" loading=\"lazy\" \/><figcaption>Customer quote history shows quote code, total amount, pending status, visit details and PDF, WhatsApp and email actions together.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<h2>\u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0647\u0627\u061f<\/h2>\n<div class=\"delbig-seo-grid\">\n<div class=\"delbig-seo-box\">\n<h3>Saha sat\u0131\u015f ve kurumsal sat\u0131\u015f ekipleri<\/h3>\n<ul>\n<li>M\u00fc\u015fteri ziyaretlerini ve g\u00f6r\u00fc\u015fme notlar\u0131n\u0131 d\u00fczenli tutar.<\/li>\n<li>Karar verici, sat\u0131n alma ve operasyon ki\u015filerini ayr\u0131 ayr\u0131 izler.<\/li>\n<li>A\u00e7\u0131k f\u0131rsatlar\u0131 ve teklifleri tek m\u00fc\u015fteri ge\u00e7mi\u015finde takip eder.<\/li>\n<\/ul>\n<\/div>\n<div class=\"delbig-seo-box\">\n<h3>Showroom, bayi ve proje sat\u0131\u015f ekipleri<\/h3>\n<ul>\n<li>M\u00fc\u015fterinin \u00f6nceki tekliflerini ve ilgilendi\u011fi \u00fcr\u00fcnleri kaybetmez.<\/li>\n<li>Bayi veya kurumsal m\u00fc\u015fteri taleplerini sat\u0131\u015f f\u0131rsat\u0131na d\u00f6n\u00fc\u015ft\u00fcr\u00fcr.<\/li>\n<li>Sipari\u015fe d\u00f6n\u00fc\u015fen m\u00fc\u015fterilerde teklif ve operasyon ge\u00e7mi\u015fini birlikte g\u00f6r\u00fcr.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"delbig-seo-lang-media\">\n<div class=\"delbig-seo-lang-media__tr\">\n<section class=\"delbig-seo-related\">\n<h2>\u0635\u0641\u062d\u0627\u062a \u0627\u0644\u062d\u0644\u0648\u0644 \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629<\/h2>\n<div class=\"delbig-seo-grid\">\n<div class=\"delbig-seo-box delbig-seo-topic-card\">\n<div class=\"delbig-seo-card__media\"><a href=\"\/ar\/cozumler\/teklif-ve-proforma-yonetimi\/\" aria-label=\"\u0625\u062f\u0627\u0631\u0629 \u0639\u0631\u0648\u0636 \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0648\u0627\u0644\u0628\u0631\u0648\u0641\u0648\u0631\u0645\u0627\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-general-proforma-print.webp\" alt=\"Delbig CRM teklif ve proforma y\u00f6netimi ekran g\u00f6r\u00fcnt\u00fcs\u00fc\" loading=\"lazy\" \/><\/a><\/div>\n<h3><a href=\"\/ar\/cozumler\/teklif-ve-proforma-yonetimi\/\">\u0625\u062f\u0627\u0631\u0629 \u0639\u0631\u0648\u0636 \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0648\u0627\u0644\u0628\u0631\u0648\u0641\u0648\u0631\u0645\u0627<\/a><\/h3>\n<p>\u00dcr\u00fcn, fiyat, indirim, PDF, WhatsApp payla\u015f\u0131m\u0131 ve teklif ziyaret takibini ayn\u0131 sat\u0131\u015f kayd\u0131nda y\u00f6netin.<\/p>\n<div class=\"delbig-seo-card__action\"><a class=\"delbig-seo-card__link\" href=\"\/ar\/cozumler\/teklif-ve-proforma-yonetimi\/\">Teklif ak\u0131\u015f\u0131n\u0131 inceleyin<\/a><\/div>\n<\/div>\n<div class=\"delbig-seo-box delbig-seo-topic-card\">\n<div class=\"delbig-seo-card__media\"><a href=\"\/ar\/cozumler\/raporlama-ve-ekip-performansi\/\" aria-label=\"\u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0623\u062f\u0627\u0621 \u0627\u0644\u0641\u0631\u064a\u0642\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/general-reporting-team-performance-hero-imagegen.png\" alt=\"Delbig CRM raporlama ve ekip performans\u0131 kapak g\u00f6rseli\" loading=\"lazy\" \/><\/a><\/div>\n<h3><a href=\"\/ar\/cozumler\/raporlama-ve-ekip-performansi\/\">\u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0623\u062f\u0627\u0621 \u0627\u0644\u0641\u0631\u064a\u0642<\/a><\/h3>\n<p>Sat\u0131\u015f, m\u00fc\u015fteri, sipari\u015f, tahsilat ve kullan\u0131c\u0131 performans\u0131n\u0131 \u00f6l\u00e7\u00fcn; raporlar\u0131 g\u00f6rev ve hat\u0131rlatmaya ba\u011flay\u0131n.<\/p>\n<div class=\"delbig-seo-card__action\"><a class=\"delbig-seo-card__link\" href=\"\/ar\/cozumler\/raporlama-ve-ekip-performansi\/\">Raporlamay\u0131 inceleyin<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"delbig-seo-lang-media__en\">\n<section class=\"delbig-seo-related\">\n<h2>Related solution pages<\/h2>\n<div class=\"delbig-seo-grid\">\n<div class=\"delbig-seo-box delbig-seo-topic-card\">\n<div class=\"delbig-seo-card__media\"><a href=\"\/en\/cozumler\/teklif-ve-proforma-yonetimi\/\" aria-label=\"Quote and Proforma Management\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-general-proforma-print-en.webp\" alt=\"Delbig CRM quote and proforma management screenshot in English\" loading=\"lazy\" \/><\/a><\/div>\n<h3><a href=\"\/en\/cozumler\/teklif-ve-proforma-yonetimi\/\">Quote and Proforma Management<\/a><\/h3>\n<p>Manage products, prices, discounts, PDF output, WhatsApp sharing and quote visit tracking in one sales record.<\/p>\n<div class=\"delbig-seo-card__action\"><a class=\"delbig-seo-card__link\" href=\"\/en\/cozumler\/teklif-ve-proforma-yonetimi\/\">Review quote workflow<\/a><\/div>\n<\/div>\n<div class=\"delbig-seo-box delbig-seo-topic-card\">\n<div class=\"delbig-seo-card__media\"><a href=\"\/en\/cozumler\/raporlama-ve-ekip-performansi\/\" aria-label=\"Reporting and Team Performance\"><img decoding=\"async\" src=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/general-reporting-team-performance-hero-imagegen.png\" alt=\"Delbig CRM reporting and team performance visual in English\" loading=\"lazy\" \/><\/a><\/div>\n<h3><a href=\"\/en\/cozumler\/raporlama-ve-ekip-performansi\/\">Reporting and Team Performance<\/a><\/h3>\n<p>Measure sales, customers, orders, collections and user performance; connect reports to tasks and reminders.<\/p>\n<div class=\"delbig-seo-card__action\"><a class=\"delbig-seo-card__link\" href=\"\/en\/cozumler\/raporlama-ve-ekip-performansi\/\">Review reporting<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<h2>\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629<\/h2>\n<h3>M\u00fc\u015fteri ve sat\u0131\u015f takibi Excel ile yap\u0131labilir mi?<\/h3>\n<p>K\u00fc\u00e7\u00fck listelerde yap\u0131labilir; ancak not, ziyaret, yetkili ki\u015fi, f\u0131rsat, teklif, sipari\u015f ve ekip sorumlulu\u011fu artt\u0131\u011f\u0131nda Excel sat\u0131\u015f haf\u0131zas\u0131n\u0131 ta\u015f\u0131makta zorlan\u0131r. CRM taraf\u0131nda bu bilgiler m\u00fc\u015fteri kayd\u0131 \u00e7evresinde ili\u015fkilendirilir.<\/p>\n<h3>Sat\u0131\u015f f\u0131rsat\u0131 ile teklif ayn\u0131 \u015fey mi?<\/h3>\n<p>Hay\u0131r. Sat\u0131\u015f f\u0131rsat\u0131 m\u00fc\u015fterideki potansiyel i\u015fi ve a\u015famay\u0131 takip eder; teklif ise m\u00fc\u015fteriye g\u00f6nderilen fiyat ve \u00fcr\u00fcn belgesidir. Delbig CRM\u2019de teklif f\u0131rsata ba\u011flanabilir, b\u00f6ylece sat\u0131\u015f tahmini ve belge ge\u00e7mi\u015fi birlikte izlenir.<\/p>\n<h3>Y\u00f6netici temsilcilerin m\u00fc\u015fteri takibini g\u00f6rebilir mi?<\/h3>\n<p>Evet. Sorumlu kullan\u0131c\u0131, m\u00fc\u015fteri notlar\u0131, ziyaretler, a\u00e7\u0131k f\u0131rsatlar ve teklif durumlar\u0131 y\u00f6netim taraf\u0131nda sat\u0131\u015f takibini daha g\u00f6r\u00fcn\u00fcr hale getirir.<\/p>\n<h3>M\u00fc\u015fteri ge\u00e7mi\u015fi sipari\u015fe d\u00f6n\u00fc\u015ft\u00fckten sonra da korunur mu?<\/h3>\n<p>Evet. Teklif veya f\u0131rsat sipari\u015fe ilerledi\u011finde m\u00fc\u015fteri kayd\u0131 kaybolmaz; sat\u0131\u015f, teklif, sipari\u015f ve sonraki operasyon ad\u0131mlar\u0131 ayn\u0131 m\u00fc\u015fteri ge\u00e7mi\u015fiyle ba\u011flant\u0131l\u0131 kal\u0131r.<\/p>\n<section class=\"delbig-seo-cta\">\n<h2>M\u00fc\u015fteri ve sat\u0131\u015f takibinizi tek ge\u00e7mi\u015fte toplay\u0131n<\/h2>\n<p>G\u00f6r\u00fc\u015fme, not, f\u0131rsat, teklif ve sipari\u015f takibini Delbig CRM \u00fczerinde birlikte y\u00f6netin.<\/p>\n<p><a class=\"button\" href=\"\/ar\/gorusme-talebi\/\">\u0623\u0646\u0634\u0626 \u0637\u0644\u0628 \u0627\u062c\u062a\u0645\u0627\u0639<\/a> <a class=\"button\" href=\"\/ar\/fiyatlar\/\">\u0627\u0633\u062a\u0639\u0631\u0636 \u0627\u0644\u0623\u0633\u0639\u0627\u0631<\/a><\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u015fteri ve sat\u0131\u015f takibi i\u00e7in m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, f\u0131rsatlar, teklif ge\u00e7mi\u015fi ve sat\u0131\u015f aksiyonlar\u0131n\u0131 ekran g\u00f6r\u00fcnt\u00fcleriyle inceleyin.<\/p>","protected":false},"author":1,"featured_media":767,"parent":925,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-928","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>M\u00fc\u015fteri ve Sat\u0131\u015f Takibi | G\u00f6r\u00fc\u015fme, F\u0131rsat ve Teklif Ge\u00e7mi\u015fi | Delbig CRM<\/title>\n<meta name=\"description\" content=\"M\u00fc\u015fteri ve sat\u0131\u015f takibi Delbig CRM ile m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, f\u0131rsat a\u015famalar\u0131, teklif ge\u00e7mi\u015fi ve sat\u0131\u015f aksiyonlar\u0131n\u0131 tek ak\u0131\u015fta y\u00f6netin.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/delbig.com\/ar\/cozumler\/musteri-ve-satis-takibi\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00fc\u015fteri ve Sat\u0131\u015f Takibi | G\u00f6r\u00fc\u015fme, F\u0131rsat ve Teklif Ge\u00e7mi\u015fi | Delbig CRM\" \/>\n<meta property=\"og:description\" content=\"M\u00fc\u015fteri ve sat\u0131\u015f takibi Delbig CRM ile m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, f\u0131rsat a\u015famalar\u0131, teklif ge\u00e7mi\u015fi ve sat\u0131\u015f aksiyonlar\u0131n\u0131 tek ak\u0131\u015fta y\u00f6netin.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/delbig.com\/ar\/cozumler\/musteri-ve-satis-takibi\/\" \/>\n<meta property=\"og:site_name\" content=\"Delbig CRM\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/delbigcrm\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-10T20:30:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-opportunity.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1355\" \/>\n\t<meta property=\"og:image:height\" content=\"715\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/\",\"url\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/\",\"name\":\"M\u00fc\u015fteri ve Sat\u0131\u015f Takibi | G\u00f6r\u00fc\u015fme, F\u0131rsat ve Teklif Ge\u00e7mi\u015fi | Delbig CRM\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/delbig.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/delbig.com\\\/wp-content\\\/uploads\\\/delbig-crm-blog\\\/crm-customer-sales-opportunity.png\",\"datePublished\":\"2026-06-04T06:30:00+00:00\",\"dateModified\":\"2026-06-10T20:30:00+00:00\",\"description\":\"M\u00fc\u015fteri ve sat\u0131\u015f takibi Delbig CRM ile m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, f\u0131rsat a\u015famalar\u0131, teklif ge\u00e7mi\u015fi ve sat\u0131\u015f aksiyonlar\u0131n\u0131 tek ak\u0131\u015fta y\u00f6netin.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/#breadcrumb\"},\"inLanguage\":\"ar\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/#primaryimage\",\"url\":\"https:\\\/\\\/delbig.com\\\/wp-content\\\/uploads\\\/delbig-crm-blog\\\/crm-customer-sales-opportunity.png\",\"contentUrl\":\"https:\\\/\\\/delbig.com\\\/wp-content\\\/uploads\\\/delbig-crm-blog\\\/crm-customer-sales-opportunity.png\",\"width\":1355,\"height\":715,\"caption\":\"\u062a\u0641\u0627\u0635\u064a\u0644 \u0641\u0631\u0635\u0629 \u0627\u0644\u0628\u064a\u0639 \u0641\u064a Delbig CRM \u0645\u0639 \u0627\u0644\u0645\u064a\u0632\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0627\u062d\u062a\u0645\u0627\u0644 \u0648\u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0646 \u0648\u0627\u0644\u0639\u0631\u0636 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/musteri-ve-satis-takibi\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\",\"item\":\"https:\\\/\\\/delbig.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u0627\u0644\u062d\u0644\u0648\u0644\",\"item\":\"https:\\\/\\\/delbig.com\\\/cozumler\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/delbig.com\\\/#website\",\"url\":\"https:\\\/\\\/delbig.com\\\/\",\"name\":\"\u0646\u0638\u0627\u0645 CRM \u0633\u0647\u0644 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u063a\u064a\u0631\u0629 \u0648\u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0629\",\"description\":\"\u0633\u0631\u064a\u0639 \u0648\u0642\u0627\u0628\u0644 \u0644\u0644\u0642\u064a\u0627\u0633\",\"publisher\":{\"@id\":\"https:\\\/\\\/delbig.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/delbig.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ar\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/delbig.com\\\/#organization\",\"name\":\"Delbig CRM\",\"url\":\"https:\\\/\\\/delbig.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\\\/\\\/delbig.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/delbig.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/delbig-logo-vektorel.svg\",\"contentUrl\":\"https:\\\/\\\/delbig.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/delbig-logo-vektorel.svg\",\"width\":256,\"height\":88,\"caption\":\"Delbig CRM\"},\"image\":{\"@id\":\"https:\\\/\\\/delbig.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/delbigcrm\",\"https:\\\/\\\/www.instagram.com\\\/delbigcom\",\"https:\\\/\\\/www.youtube.com\\\/@delbigcom\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"M\u00fc\u015fteri ve Sat\u0131\u015f Takibi | G\u00f6r\u00fc\u015fme, F\u0131rsat ve Teklif Ge\u00e7mi\u015fi | Delbig CRM","description":"M\u00fc\u015fteri ve sat\u0131\u015f takibi Delbig CRM ile m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, f\u0131rsat a\u015famalar\u0131, teklif ge\u00e7mi\u015fi ve sat\u0131\u015f aksiyonlar\u0131n\u0131 tek ak\u0131\u015fta y\u00f6netin.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/delbig.com\/ar\/cozumler\/musteri-ve-satis-takibi\/","og_locale":"ar_AR","og_type":"article","og_title":"M\u00fc\u015fteri ve Sat\u0131\u015f Takibi | G\u00f6r\u00fc\u015fme, F\u0131rsat ve Teklif Ge\u00e7mi\u015fi | Delbig CRM","og_description":"M\u00fc\u015fteri ve sat\u0131\u015f takibi Delbig CRM ile m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, f\u0131rsat a\u015famalar\u0131, teklif ge\u00e7mi\u015fi ve sat\u0131\u015f aksiyonlar\u0131n\u0131 tek ak\u0131\u015fta y\u00f6netin.","og_url":"https:\/\/delbig.com\/ar\/cozumler\/musteri-ve-satis-takibi\/","og_site_name":"Delbig CRM","article_publisher":"https:\/\/www.facebook.com\/delbigcrm","article_modified_time":"2026-06-10T20:30:00+00:00","og_image":[{"width":1355,"height":715,"url":"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-opportunity.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/","url":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/","name":"M\u00fc\u015fteri ve Sat\u0131\u015f Takibi | G\u00f6r\u00fc\u015fme, F\u0131rsat ve Teklif Ge\u00e7mi\u015fi | Delbig CRM","isPartOf":{"@id":"https:\/\/delbig.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/#primaryimage"},"image":{"@id":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/#primaryimage"},"thumbnailUrl":"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-opportunity.png","datePublished":"2026-06-04T06:30:00+00:00","dateModified":"2026-06-10T20:30:00+00:00","description":"M\u00fc\u015fteri ve sat\u0131\u015f takibi Delbig CRM ile m\u00fc\u015fteri kart\u0131, yetkili ki\u015filer, notlar, ziyaretler, f\u0131rsat a\u015famalar\u0131, teklif ge\u00e7mi\u015fi ve sat\u0131\u015f aksiyonlar\u0131n\u0131 tek ak\u0131\u015fta y\u00f6netin.","breadcrumb":{"@id":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/#breadcrumb"},"inLanguage":"ar","potentialAction":[{"@type":"ReadAction","target":["https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/"]}]},{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/#primaryimage","url":"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-opportunity.png","contentUrl":"https:\/\/delbig.com\/wp-content\/uploads\/delbig-crm-blog\/crm-customer-sales-opportunity.png","width":1355,"height":715,"caption":"\u062a\u0641\u0627\u0635\u064a\u0644 \u0641\u0631\u0635\u0629 \u0627\u0644\u0628\u064a\u0639 \u0641\u064a Delbig CRM \u0645\u0639 \u0627\u0644\u0645\u064a\u0632\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0627\u062d\u062a\u0645\u0627\u0644 \u0648\u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0646 \u0648\u0627\u0644\u0639\u0631\u0636 \u0627\u0644\u0645\u0631\u062a\u0628\u0637"},{"@type":"BreadcrumbList","@id":"https:\/\/delbig.com\/cozumler\/musteri-ve-satis-takibi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629","item":"https:\/\/delbig.com\/"},{"@type":"ListItem","position":2,"name":"\u0627\u0644\u062d\u0644\u0648\u0644","item":"https:\/\/delbig.com\/cozumler\/"},{"@type":"ListItem","position":3,"name":"\u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a"}]},{"@type":"WebSite","@id":"https:\/\/delbig.com\/#website","url":"https:\/\/delbig.com\/","name":"\u0646\u0638\u0627\u0645 CRM \u0633\u0647\u0644 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u063a\u064a\u0631\u0629 \u0648\u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0629","description":"\u0633\u0631\u064a\u0639 \u0648\u0642\u0627\u0628\u0644 \u0644\u0644\u0642\u064a\u0627\u0633","publisher":{"@id":"https:\/\/delbig.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/delbig.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ar"},{"@type":"Organization","@id":"https:\/\/delbig.com\/#organization","name":"Delbig CRM","url":"https:\/\/delbig.com\/","logo":{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/delbig.com\/#\/schema\/logo\/image\/","url":"https:\/\/delbig.com\/wp-content\/uploads\/2024\/05\/delbig-logo-vektorel.svg","contentUrl":"https:\/\/delbig.com\/wp-content\/uploads\/2024\/05\/delbig-logo-vektorel.svg","width":256,"height":88,"caption":"Delbig CRM"},"image":{"@id":"https:\/\/delbig.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/delbigcrm","https:\/\/www.instagram.com\/delbigcom","https:\/\/www.youtube.com\/@delbigcom"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/pages\/928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/comments?post=928"}],"version-history":[{"count":1,"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/pages\/928\/revisions"}],"predecessor-version":[{"id":989,"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/pages\/928\/revisions\/989"}],"up":[{"embeddable":true,"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/pages\/925"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/media\/767"}],"wp:attachment":[{"href":"https:\/\/delbig.com\/ar\/wp-json\/wp\/v2\/media?parent=928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}